Shipping policy

Shipping Policy – Banna Eyewear

Processing Time: All orders are dispatched within 1 working day. Orders are not processed or dispatched on weekends or public holidays.

Prescription Lens Orders: Orders including prescription lenses require additional manufacturing time. Please allow 3–7 working days for laboratory processing before dispatch, in addition to standard delivery times. You will receive a dispatch confirmation email with tracking information once your order leaves our laboratory.

🇬🇧 UK Shipping: We offer Free Tracked & Signed delivery on orders of £39.99 or over. Orders under £39.99 are charged at £3.99. Delivery typically takes 1-3 working days from dispatch.

🇪🇺 Europe Shipping: We offer Free Tracked & Signed delivery on orders of £80.00 or over. Orders under £80.00 are charged at £9.99. Delivery typically takes 3-7 working days from dispatch.

🌍 International Shipping: We offer Free Tracked & Signed delivery on orders of £100.00 or over. Orders under £100.00 are charged at £14.99. Delivery typically takes 5-10 working days from dispatch.

Customs & Import Duties: For international orders, customs fees and import duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Delayed Orders: If your order hasn't arrived within the expected timeframe, please contact us at info@bannaeyewear.com and we'll do our best to help